Hear from our Satisfied Customers in the Boston Area

At J.J. Donovan & Sons, we know you have a big decision to make when selecting a trusted oil company and heating services provider. This is why we are committed to being the best at what we do for your Massachusetts home. We would love for you to become one of our valued customers. Curious to hear what our existing customers have to say about us? Keep reading to find out! Or, if you’re a current customer, write a review of your own!


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What Our Customers Have to Say


“Always friendly and helpful, Jeff always stuffs those tanks for me. Great company to do business with!”
– Jeff L.

“Excellent service! Oil deliveries are always on time, and they are very responsive with servicing my oil burner/boiler. My oil pump broke yesterday afternoon, and I had no hot water. They were at my house at 9 a.m. today to diagnose the issue, obtained and installed the right part, and it was fixed by 10:30 a.m! Very pleased with their service.”
– Irene T.

“Good service and very responsive.”
– Richard L.

“Excellent speedy service, great customer service, reliable, and friendly.”
– Ryan P.

“I have used J.J. Donovan for my oil delivery for the past three years, and I have never had an issue with automatic oil delivery. Plus, the company has been responsive when I called about a problem with my boiler, and the service is always good.”
– Alex R.

“They are always on time with their oil deliveries and were able to work out a monthly payment plan with us which was VERY helpful!”
– Ethel F.

“Best. Service. Ever. I always call when I’m extremely low on heating oil and they come almost immediately. They also have really good prices and don’t try to rip you off like some other places I have gotten oil from. They are extremely helpful and patient on the phone too.”
– Kim D.

“I would like to convey my appreciation for the manner in which your maintenance mechanic responded to my recent request for an after-hours emergency service. He replaced the defective part and had my heat running in no time. In my opinion, he is a knowledgeable, competent, and very professional mechanic in dealing with the public. He is a valuable asset to your business.”
John W., Stoneham, MA

“The Fire Chief did the inspection on the new boiler this morning, and we passed the inspection with flying colors. Julie and I want to let you know we are very happy with your service and the cost. The price you quoted was reasonable. We have gained some additional space by relocating the tank outside. The installation was great; it was clean and efficient. We love your service.”
– Susu

“I have been with J.J. Donovan for quite some time. They are excellent to their customers. When you place a call regarding a problem, you get an immediate response. I am very pleased with all of their services.”
– Tina S., Medford, MA

“I have nothing but good things to say. I’ve had three oil companies in the past five years, and this has been the best one. I’ll be sticking with them. Prices are reasonable. Service has been impeccably professional, timely, and fair. And the lady that answers the phone has been exceptionally helpful, polite, patient, and responsive. Don’t second guess it—go with J.J.’s.”
Anne W., Medford, MA

“We have been customers of J.J. Donovan & Sons for over fifteen years and they are absolutely the best. They are family owned and you cannot beat their service. Once I called them at 5:00 a.m. on a Sunday because my furnace would not start. They were at my house within forty-five minutes and had my furnace going in twenty minutes. Fast and friendly service.”
– Anthony A.

Where We Serve

Since 1923, J.J. Donovan & Sons has been providing reliable oil delivery and heating services to residents and businesses in Middlesex and Essex counties. We’re proud of our reputation as a dependable home comfort service company, and we’ve seen our business grow continuously over the years due largely in part to word-of-mouth from happy customers.